KW Creative Studios (“we,” “us,” or “our”) operates the website hellokwcs.com. This Privacy Policy describes how we may collect, use, and share information when you visit our website, contact us, request a project, or make a payment related to our creative services.

1. Information We May Collect

We may collect information that you voluntarily provide, including:

• Name and contact details (such as email address and phone number)
• Project-related information, inquiries, messages, and files you choose to send
• Payment-related details you submit through our payment forms (for example, name, email, project or invoice reference, and payment amount)
• Other information you include when communicating with us

When you use the website, standard technical data may also be processed by our hosting and related service providers (for example, approximate location derived from IP address, browser type, device type, and pages visited). We do not intentionally collect sensitive personal information beyond what you choose to provide for business communications and payments.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Discuss, plan, and deliver custom creative projects
• Process payments and related billing communications
• Operate, maintain, and improve the website
• Comply with applicable legal obligations

3. Sharing Information with Service Providers

We may share information with third-party service providers only as needed to operate the business, such as:

• Website hosting and related infrastructure providers
• Email and communication tools
• Payment processors
• Database or backend services used to store business records

These providers are expected to use the information only to perform services on our behalf. We do not sell your personal information.

4. Payments

Payment transactions on hellokwcs.com are processed securely by third-party payment processors such as Stripe. When you pay online, card and payment details are handled by the payment processor according to its own security and privacy practices.

KW Creative Studios does not store customers’ full credit or debit card numbers. We may retain limited payment-related records needed for business purposes (for example, your name, email, project or invoice reference, amount, payment status, and processor session or transaction identifiers).

5. Cookies and Website Technologies

The website may use basic technologies that are common on modern sites, such as cookies or local storage, to support essential functionality (for example, remembering preferences or enabling admin features). Third-party services we use (such as hosting or payment providers) may also set their own cookies or similar technologies subject to their policies.

6. Security

We take reasonable steps designed to protect information against unauthorized access, loss, or misuse, including relying on reputable third-party providers for hosting and payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Contact

If you have questions about this Privacy Policy or about information we may hold related to your project or payment, contact us at:

KW Creative Studios
Email: hello@hellokwcs.com
Website: hellokwcs.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes are posted means you acknowledge the updated policy.